With all the excitement around launch, we want to ensure every I is dotted and every T is crossed! If your association has an IT staff member, this part should be easy — just let them know your portal login links need to be updated on the site, and when. If you have a portal login link in more than one place on your site, one of your team members may need to perform an audit to ensure no links get missed.
If your association outsources IT to a third-party group, you’ll want to reach out to them well in advance of launch. Communicate what’s happening and what updates are needed, along with the date and time the change will be needed. Then, be sure to follow up!
And of course — we always recommend testing the changes after they’ve been provided.