When pursuing a certification, an applicant must satisfy the application requirements set by your organization. From the console, you are able to send application notices to inform the applicant of their application status and prompt any next steps. Once you have configured your status reasons and notice templates in Application Setup, you can send a notice.
- Navigate to the Certifications app and select Applications from the left toolbar.
- Use the search functionality to locate open applications using a variety of criteria.
- From the search results, you can dive into a specific application by clicking the hyperlinked program name or applicant name.
- From the Application 360° screen, you can see the application's status and whether any requirements have been fulfilled.
- Click the Send Notice button.
- Here, you can select the status reason and which notice to send the applicant.
- Click the Send Notice button.
- Under the Dates & Notices tab on the Application 360° screen, you can see which notices the applicant has received.
Helpful hint: Application notices are helpful when you need to remind an applicant to complete outstanding requirements. Using notice templates, you can provide specific instructions and prompts depending on the exact requirement!
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